Terms of Service

Effective Date: May 20, 2026  |  Last Updated: May 20, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Luce ("Company," "we," "us," or "our"), governing your access to and use of the website located at lucepizza-eat.click (the "Website"), including all content, features, functionality, and services offered through the Website.

By visiting, browsing, creating an account on, or placing an order through our Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, users, customers, and others who access or use the Website.

If you are using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall refer to that entity.

You must be at least eighteen (18) years of age to use this Website. By using the Website, you represent and warrant that you are at least 18 years old. If you are under the age of 18, you may not use this Website without the express consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

2. Company Information

The Website is operated by:

3. Description of Services

Pizza Luce is a food service business operating in the United States. Through our Website, we offer the following services and features:

• Online Menu Browsing: Users may view our full menu of food and beverage offerings, including pizzas, appetizers, salads, desserts, and drinks, along with descriptions, ingredients, pricing, and nutritional information where available.
• Online Ordering: Users may place orders for pickup or delivery through our Website, selecting items, customizing their order, specifying delivery or pickup details, and completing payment.
• Account Management: Users may create a personal account to save preferences, review order history, manage payment methods, and receive personalized offers.
• Promotional Offers and Loyalty Programs: We may, from time to time, offer promotional codes, discounts, or loyalty reward programs accessible through the Website.
• Customer Support: Users may contact our team through the Website for assistance with orders, complaints, inquiries, or other matters.
• Information and Content: We provide general information about our company, locations, hours of operation, and food preparation practices.

We reserve the right to modify, suspend, discontinue, or expand any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our services are intended for personal, non-commercial use only, unless otherwise explicitly authorized in writing by Pizza Luce. All orders placed through our Website are subject to acceptance by Pizza Luce, and we reserve the right to refuse any order at our sole discretion.

4. User Accounts and Registration

To access certain features of our Website, including placing orders or participating in loyalty programs, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your account credentials, including your password.
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.
• Accept responsibility for all activities that occur under your account, whether authorized by you or not.

You may not use another person's account without their express permission. We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion, particularly in cases of suspected fraud, abuse, or violation of these Terms.

5. User Obligations and Prohibited Activities

As a condition of your use of the Website, you agree to comply with all applicable local, state, and federal laws and regulations. You also agree not to engage in any of the following prohibited activities:

5.1 General Prohibited Activities

• Using the Website for any unlawful purpose or in any way that violates applicable federal, state, or local laws or regulations in the United States.
• Engaging in fraudulent activity, including submitting false orders, using stolen payment information, or misrepresenting your identity.
• Attempting to gain unauthorized access to any part of the Website, our servers, databases, or systems connected to the Website.
• Transmitting any unsolicited commercial communications, spam, or chain letters through our Website.
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein.
• Using any automated system, including robots, spiders, scrapers, or offline readers, to access the Website in a manner that sends more request messages than a human can reasonably produce using a conventional web browser.
• Attempting to decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up the Website.
• Collecting or harvesting any personally identifiable information from the Website, including account names or email addresses.
• Impersonating any person or entity, or falsely representing your affiliation with a person or entity.
• Uploading or transmitting viruses, malware, or any other malicious code intended to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment.

5.2 Ordering-Specific Obligations

• You agree to provide accurate delivery addresses, contact information, and any other information required to fulfill your order.
• You agree that you will only place orders that you intend to complete and pay for.
• You agree not to abuse promotional codes, coupons, or loyalty rewards, including using them fraudulently, sharing them improperly, or attempting to redeem them multiple times in violation of their terms.
• You acknowledge that food allergies are a serious matter and agree to communicate any dietary restrictions or allergies through the appropriate channels. Pizza Luce is not liable for allergic reactions that result from failure to disclose known allergies.

6. Intellectual Property Rights

The Website and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the arrangement and compilation thereof — are owned by Pizza Luce, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use only. This license does not include the right to:

• Modify or copy the materials on the Website.
• Use the materials for any commercial purpose or for any public display.
• Attempt to decompile or reverse engineer any software contained on the Website.
• Remove any copyright or other proprietary notations from the materials.
• Transfer the materials to another person or "mirror" the materials on any other server.

The Pizza Luce name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Luce or its affiliates. You must not use such marks without the prior written permission of Pizza Luce. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

If you believe that any content on the Website infringes your intellectual property rights, please contact us at [email protected] with detailed information about the alleged infringement, in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

7. Payment Terms

When placing an order through our Website, you agree to the following payment terms:

7.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice. The price applicable to your order will be the price displayed at the time you complete your order.

7.2 Payment Methods

We accept various forms of electronic payment, including major credit cards, debit cards, and other payment methods as displayed on the Website at checkout. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge that payment method for the total amount of your order.

7.3 Order Confirmation

Upon successful placement and acceptance of your order, you will receive a confirmation email or notification. This confirmation does not guarantee the availability of all items in your order. In the event that an item is unavailable, we will contact you to offer a substitution or a refund for that item.

7.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been accepted and processing has begun. If you have concerns about an incorrect or unsatisfactory order, please contact us within a reasonable time after receipt of your order at [email protected]. We will review complaints on a case-by-case basis and may offer refunds, credits, or replacement items at our sole discretion, in compliance with applicable consumer protection laws.

7.5 Taxes

You are responsible for all applicable sales taxes, use taxes, and other governmental charges associated with your order, as required by federal, state, and local laws. We will collect applicable sales taxes where required by law.

8. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES, CONTENT, MATERIALS, INFORMATION, AND PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PIZZA LUCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED.

Pizza Luce does not warrant or make any representations regarding the use or the results of the use of the Website in terms of correctness, accuracy, reliability, or otherwise. You expressly agree that your use of the Website is at your sole risk.

Nutritional information, allergen data, and ingredient descriptions provided on the Website are provided for informational purposes only and are subject to change. We make every reasonable effort to ensure accuracy, but we do not guarantee that all information is complete, current, or free from errors. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order.

Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. In such states, our warranties are limited to the maximum extent permitted by applicable law.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES.
• ANY DAMAGES RESULTING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE WEBSITE OR SERVICES.
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE.
• ANY UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL PIZZA LUCE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE FOREGOING LIMITATIONS WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY — WHETHER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE — AND EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use or misuse of the Website or Services.
• Your violation of any applicable federal, state, or local law or regulation.
• Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or contractual rights.
• Any content or information you submit, post, or transmit through the Website.
• Any fraudulent activity or misrepresentation by you in connection with your use of the Website.

Pizza Luce reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without the prior written consent of Pizza Luce. We will use reasonable efforts to notify you of any such claim upon becoming aware of it.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, services, or resources that are not owned or controlled by Pizza Luce. These links are provided for your convenience and informational purposes only. Pizza Luce has no control over, and assumes no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or services.

We do not endorse or make any representations about third-party websites or the information, products, or services available on or through such websites. If you access a third-party website from our Website, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of such sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

Our Website may integrate with third-party payment processors, delivery service providers, and other service partners. Your interactions with such third parties are governed by their respective terms of service and privacy policies.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, available on our Website and incorporated herein by reference. By using our Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

To the extent applicable, your use of our Website and any personal data you provide may be subject to the following United States privacy laws and regulations:

• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): If you are a California resident, you may have additional rights regarding your personal information, including the right to know, the right to delete, and the right to opt out of the sale of personal information.
• Federal Trade Commission Act (FTC Act): We comply with FTC regulations regarding consumer protection and unfair or deceptive acts or practices in commerce.
• Other applicable state and federal privacy laws and regulations in the United States.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the Services provided by Pizza Luce shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Luce operates, without regard to any conflict of law provisions.

You agree that any legal action, proceeding, or claim arising out of or related to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

Notwithstanding the foregoing, Pizza Luce reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting Pizza Luce at [email protected] and providing a written description of the dispute, your desired resolution, and your contact information. We will attempt to resolve the dispute within thirty (30) days of receipt of such notice. If the dispute is not resolved within that period, either party may proceed with formal dispute resolution as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims involving intellectual property rights or requests for injunctive relief, you and Pizza Luce agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Website or Services, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect.

The arbitration shall be conducted in English and shall take place in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines that the claim was frivolous or brought in bad faith.

14.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. You expressly waive any right to file or participate in a class action lawsuit or class-wide arbitration against Pizza Luce.

14.4 Jury Trial Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND PIZZA LUCE HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE.

Some states may not allow the enforcement of arbitration agreements or class action waivers in all circumstances. If you are a resident of such a state, these provisions may not apply to you, and disputes shall be resolved in accordance with the governing law and jurisdiction section above.

15. Term and Termination

These Terms of Service are effective as of the date you first access or use the Website and shall remain in full force and effect unless and until terminated by either you or Pizza Luce.

Termination by You: You may terminate your agreement to these Terms at any time by ceasing all use of the Website and, if applicable, deleting your account. Please contact us at [email protected] to request account deletion.

Termination by Pizza Luce: We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Website at any time, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms.
• Conduct that we believe is harmful to other users, to us, or to third parties.
• Fraudulent, abusive, or illegal activity.
• Extended periods of account inactivity.
• Requests by law enforcement or other governmental agencies.

Effect of Termination: Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, limitations of liability, dispute resolution, and governing law provisions.

16. Changes to Terms of Service

Pizza Luce reserves the right, at its sole discretion, to modify, update, amend, or replace any part of these Terms of Service at any time. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide additional notice of significant changes, such as by sending an email notification to the address associated with your account or by displaying a prominent notice on our Website.

Your continued use of the Website after any such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must immediately cease using the Website and, if applicable, close your account.

Changes to these Terms will not apply retroactively to disputes or claims that arose prior to the effective date of the changes, unless expressly stated otherwise.

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

In such cases, the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be replaced with a valid and enforceable provision that most closely achieves the intent and economic effect of the original provision. The remainder of these Terms shall continue in full force and effect.

No waiver by Pizza Luce of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Pizza Luce to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Pizza Luce on the Website, constitute the entire and exclusive agreement between you and Pizza Luce with respect to the subject matter hereof, and supersede all prior and contemporaneous understandings, agreements, representations, warranties, and communications, whether written or oral, between you and Pizza Luce regarding the Website and Services.

No oral or written information or advice given by Pizza Luce, its employees, or representatives shall create a warranty or in any way increase the scope of the warranties or obligations in these Terms.

19. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, governmental actions, wars, terrorism, labor disputes, power outages, internet disruptions, third-party service failures, or other events of force majeure. In such circumstances, Pizza Luce's obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to notify affected users and resume normal operations as soon as practicable.

20. Accessibility

Pizza Luce is committed to ensuring digital accessibility for all users, including individuals with disabilities, in accordance with applicable laws and standards, including the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). If you experience difficulty accessing any part of our Website, please contact us at [email protected] and we will make reasonable efforts to assist you.

21. Compliance with Laws

You agree to comply with all applicable federal, state, and local laws, regulations, ordinances, and rules when using our Website and Services, including but not limited to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., governing unfair or deceptive acts and practices.
• The Computer Fraud and Abuse Act (CFAA), 18 U.S.C. § 1030, governing unauthorized access to computers and networks.
• The Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, governing copyright infringement.
• The Electronic Communications Privacy Act (ECPA), 18 U.S.C. § 2510 et seq.
• Applicable state consumer protection laws and regulations.
• All applicable food safety, labeling, and handling laws and regulations.

22. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you need to report a violation, please contact us using the following information:

We will endeavor to respond to all legitimate inquiries within five (5) business days. For urgent matters related to your order, please contact us immediately via email for prompt assistance.